Supply chain and logistics and transportation service providers are at the forefront in executing the supply chain requirements of their customers across all industries. The opportunity to grow with customers that are willing to work with industry experts has never been higher.
For many years, industry studies have highlighted a customer expectations gap, where third party logistics providers (‘3PLs’) do not meet the service expectations of their customers. Developing capabilities to close these gaps is rarely be done in the timeframe of a request for tender and requires strategic consideration and investment to meet the requirements of a particular industry or customer segment.
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