Pick face replenishment is an essential warehouse function. It is designed to move items from reserve storage locations to picking shelves. Properly executed, this process ensures that each picking location is sufficiently stocked. This allows for the item in demand to be retrieved and packed as soon as an order arrives to the fulfilment centre.
Many of us have experienced leaving a retail store, when the product we sought could not be found. Aside from the feeling of dissatisfaction, this typically resulted in a lost sale and ultimately, profit for the retailer. In warehouse operations, this is analogous to having an empty picking slot. This is a particularly sensitive issue in eCommerce retail for instance, where poorly-managed replenishment can impact an online brand’s ability to fulfil orders.
For efficient and smooth order picking, the replenishment method should match the warehouse workflow and operational rhythm. In all cases, pick faces should have the capacity to stock the optimal product quantity based on the expected demand and pick velocity. Also, for optimal storage density, remember not to overfill locations and de-layer pallets in order to match the anticipated pick activity on the day.
Broadly speaking, restocking activity can be classified into three basic options. In our experience, we often find that warehouses operate using combinations of these;
- Wave replenishment
Products that are required on the day (wave) are moved directly to the pick face. This is favourable for warehouses that have limited pick faces or slow-moving SKUs.
- Top-Up replenishment
This is beneficial to fast-moving SKUs, where each location is scheduled to be filled to capacity during down time. Typically, this will occur during breaks or after picking has been completed for the day.
- Forward replenishment
For warehouses having access to accurate demand forecasts, the stock required for several weeks in advance can be located to designated picking locations.
The decision to use a particular method or mix of methods is usually driven either by;
- physical restrictions (the number of pick locations available, etc.) or
- by business requirements (FIFO and LIFO requirements, unexpected demand surges, etc.).
Most of you will agree that pick locations are considered precious spaces. Any knowledge of product activity profiles, therefore, is of great value to the warehouse manager. Activity profiles help maintain replenishment equilibrium and ensure that the exact stock required to fulfil an order is located in the right place. An efficient replenishment policy can also support strict stock rotation by ensuring newly-received and aged stock, of the same product, are not mixed in a customer order.
Where possible, it is good practice to move stock directly from receiving to the pick face (without overflowing). This will help to reduce the process cycle time and associated costs. Many warehouse managers successfully accomplish this by coordinating inbound delivery schedules.
In many instances, the expected run rate of a product can be predicted to acceptable levels. This can permit restocking to be triggered when the inventory on-hand reaches a threshold level in the pick face location. Understanding the expected SKU velocity is also of interest. Not only does it help the warehouse manager allocate the proper amount of storage space for that item, but it also allows for that particular product to be slotted in a location for a longer period of time.
For high-running items and where space permits, it is often convenient to accommodate full pallets of stock in bulk locations. These may be above or adjacent to, the pick faces. This allows for a steady flow of stock to be maintained by the replenishment process
Warehouse Management Systems (WMS)
Warehouse Management Systems can be configured to trigger replenishment activity when a SKU reaches a prescribed minimum threshold. This allows the pick face to be replenished before the next wave of orders are released to the warehouse. The timing of replenishment is important and these time-sensitive triggers help prevent early or late replenishments.
Early replenishment happens when restocking occurs before the pick lists have been generated. For example, an early instruction to top-up can lead to overfilled pick faces and result in FIFO non-compliance. On the other hand, late replenishment is possible when staff pick out of sequence and deplete the pick faces before the replenishment team restock the locations.
Available technologies, such as barcode scanners and RFID, integrated with the WMS, will allow the wireless transfer of information in real time. This should only improve the replenishment process further and help to minimise data error rates.
In situations where a WMS is unavailable, warehouse staff must be constantly aware of the anticipated short-term demand so they can manually identify and assess the replenishment quantities. Of course, this places an increasing emphasis on pick face design to ensure there is adequate replenishment capacity based on the expected picks.
Rapid order fulfilment today requires a constant need for well-timed replenishment. This will prevent order shortages and positively influence pick cycle times and service levels. As you can see, this can be enabled using real-time data, basic analysis and available technology.
We would love to hear of your warehouse replenishment challenges and undertakings. Reach out to us below for a conversation.